During my morning stops at Starbucks to buy a latte, Ive observed how this company launches new products, flavors, and drinks with cohesion. New drinks are not launched in isolation; staff members are quick to recommend the late... More »

Government , Learning & Development

Delivering Training , Designing Learning , Intermediate-level Content , Skills Gap , Training and Development - General

Are your agency leaders talking about collaboration now more than five or six years ago? Are you seeing considerably more collaboration in your agency today? When I pose these questions to managers, 80 to 90 pe... More »

Government , Learning & Development , Senior Leaders & Executives

Change Management , Engagement , Human Performance Improvement , Intermediate-level Content , Managing Organizational Knowledge