The federal government has been gradually adopting shared service business models for administrative services for nearly 30 years. Today, the buzz is all about the cloud and its potential to transform shared services as we know ... More »

Government

Advanced Level Content , Business Impact , Change Management , Economy , Innovation , Trends

In his inaugural address, President Obama laid out a significant challenge to the managers of the federal government and the public and private sector partners that support government programs: The question we ... More »

Government , Human Capital , Workforce Development

Advanced Level Content , Business Impact , Human Performance Improvement , Management Development , Trends

Labor costs (salary and benefit costs) for federal civilian employees often constitute a substantial portion of an agencys budget, typically exceeding 50 percent of its total budget. Even for those agencies that have considerabl... More »

Government

Advanced Level Content , Economy , Managing the Learning Function

What can managers do to create a healthy and productive organization? Building a family-like environmenta sense of communityis an approach that deserves serious consideration for those who want to elevate the quality of their ... More »

Human Capital , Senior Leaders & Executives

Advanced Level Content , Business Impact , Engagement , Managing the Learning Function , Training and Development - General