The Public Manager

	Successfully Managing Federal Rightsizing Initiatives by Tim E. Winchell Sr. As federal managers face an austere funding climate, headquarters-mandated restructuring initiatives are inevitable. Field managers can best advance their proposals by providing data-driven analyses. +Free
	The Benefit Is Mutuals: New Delivery Models by Tim Cooper and Matthew Robinson Public managers around the world are exploring more personalized, proactive, entrepreneurial, and productive models of service delivery. They should study developments in the United Kingdom with interest. Not a subscriber? Buy the PDF here.
	Challenges and Opportunities for 2nd Obama Administration by John M. Palguta and Robert Shea Chief human capital officers (CHCOs) see tough times ahead for federal workers, but are optimistic they can be overcome by changing workforce structure, management, and culture. Not a subscriber? Buy the PDF here.
	Connecting the Dots Among People, Budgets, and Missions by Raymond Marbury and Roger Mayer Succession planning is an investment in leadership training, and must begin in lower levels of the workforce. Leaders must prepare for succession to harness workforce costs and national security. +Free
	What Can Managers Do to Mitigate Violent Employee Behaviors? by Doug Nierle Managers must take workplace violence issues seriously, even if it has not become physical. Understanding who takes part in these altercations can shape mitigating strategies. Not a subscriber? Buy the PDF here.
	Investing in People Supports Veterans Affairs' Mission by Tony Bingham and Pat Galagan People are the organization's most important asset. Training and developing them, therefore, is critical to the functioning of the organization. It's that simple. Not a subscriber? Buy the PDF here.

Forum: Government Embraces New Social Media Tools

Social Media Matures into Viable, Valuable Communications Tool
by Andrew Krzmarzick

Sixty-nine percent of adults in the United States were using social networks as of August 2012, according to the Pew Internet and American Life. Two-thirds of them report using Facebook, 20 percent are on LinkedIn, and 16 percent are on Twitter.

+Free Article

Three Trends Affect Social Media Adoption in Your Agency
by Jeanne C. Meister

While social learning is gaining in momentum among chief learning officers, chief talent officers, and heads of human resources, there are a number of barriers to adopting social learning for an organization.

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Designing a Social Media Strategy to Fulfill Your Agency's Mission
by Ines Mergel

Social media applications have become acceptable communication and interaction channels in the public sector.

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Virtual Worlds and Social Media Drive Results and Training
by Samantha Wasserman

With increased constraints on both time and budgets, today’s leadership must find creative solutions and strategies to deliver needed training.

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The Past, Present, and Future of Social Media at USGS
by Scott Horvath

It’s no surprise that the use of social media within the government sector has been exploding over the past several years.

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How FEMA Drove 23,000 People to Join its Online Community
by Joseph Porcelli

National preparedness is everyone’s shared responsibility—not just government’s.

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Science Radio App Brings On-Demand Programming Worldwide
by Laurie Modena Howell

There’s an old saying in radio: If no one is calling to complain, then nobody is listening. So when Science360 Radio received a phone call from someone who was upset because she suddenly could no longer access the online radio channel, that was, oddly, a good thing.

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HowTo.gov Provides Government Tools to Engage Citizens Online
by Andrea Sigritz

Social media in government is here to stay. The team in the General Services Administration’s (GSA) Office of Citizen Services and Innovative Technologies (OCSIT) knows this well.

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Making Social Media Content as Accessible as Possible
by Scott Horvath

Most everyone has heard of Section 508, the requirement that federal electronic information technology must be accessible to those with disabilities.

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	PEOPLE // Understanding the Path Forward in Federal Human Capital by Jon Desenberg Efforts to refine the government's pay and promotion system have floundered. How can we develop and bring a new model to the majority of government employees? Not a subscriber? Buy the PDF here.
	BUDGETS // America's Storied History Is a Compelling Budget Story by Shelly McAllister America's story is a budget story, the ongoing struggle to allocate limited resources between worthy and competing demands, all balanced against the ability to generate and collect revenue. +Free
	TECHNOLOGY // Mobile Technology Forces Study of Bring Your Own Device by Pat Fiorenza Agencies have been tasked to provide employees with the ability to work where, how, and when they desire. Emerging technology that connects people to resources can transform the workplace. Not a subscriber? Buy the PDF here.
	LEARNING // Feds Lead the Way in Making Training Evaluations More Effective by James D. Kirkpatrick and Wendy K. Kirkpatrick U.S. government agencies are taking heed to the recommendations outlined in a 2009 ASTD report, The Value of Evaluation. Not a subscriber? Buy the PDF here.
	EDITORIAL PERSPECTIVE // Technology and People Are the Lifeblood of Government By Paula Ketter +Free
	COMMENTARY // How Titleless Leaders Use Conflict to Get Workplace Results by Nan S. Russell Leadership is not determined by rank, responsibilities, or position. Knowing how to build influence and lead others, no matter what your role, is now a workplace necessity. Not a subscriber? Buy the PDF here.
	BOOK REVIEW // Develop a Habit of Inspiration to Unleash Innovative Approach Reviewed by Kitty Wooley Not a subscriber? Buy the PDF here.
	EXCHANGE // Teleworking Thrives at U.S. Patent and Trademark Office by Paula Ketter An Interview with Danette R. Campbell Not a subscriber? Buy the PDF here.
	VISIONARIES // Innovation at Rancho Cordova +Free

This Issue: Spring 2013

Spring Issue

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