February 19, 2011 - by ASTD Staff
One plumbing wholesaler learns that creating a loyal customer base is well worth the investment. More »
February 19, 2011 - by Dennis Reina, Michelle Reina
A leader's goals are irrelevant if employees aren't willing to embrace change; if they're not confident, committed, and engaged; and if they don't trust their leaders. If trust has been broken in your organization - and given the Great Recession, odds are, it has been -... More »
February 19, 2011 - by Phaedra Brotherton
Although the percentage of those considered "long-term unemployed" (27 or more weeks) is at its highest level since 1948, job seekers 55 and older are having the toughest time of all. According to a new study, possible culprits include not having the right skills and jo... More »
February 19, 2011 - by Amy Hand
A company's brand is about more than a clever name or trendy logo. The training brand should also draw out customer connections that go deep into the hearts and minds of learners. The power of branding is a hot topic these days, but applying brand concepts to your train... More »
February 19, 2011 - by Paula Ketter
Does your organization have an environment of inclusion, where employees around the world are tolerant of differences and willing to learn about other languages, cultures, and traditions? More »
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