A group of sales managers learns that when it comes to coaching their employees, telling ain't training. More »

Global Human Resources Development , Sales Enablement , Career Development , Learning & Development , Workforce Development

Coaching and Mentoring , Global Workforce Development , Human Performance Improvement , Selling Skills , Training for Multiple Cultures , Beginner Level Content , Engagement , Change Management , Management Development

George Orwell was dead wrong. Big Brother is not watching us as much as we are watching each other. Not only are more people using social media tools more often to communicate and collaborate, but their use is changing us. Instead of losing privacy to the government or ... More »

Learning Technologies

Informal Learning , Social Learning , Trends

As I think back over my more than 30 years in training and development, a lot has changed, and a lot of really positive things remain the same. But one thing hasn't budged - how the trainee's manager fits into the picture. Here's a typical scenario: A manager approaches... More »

Learning & Development , Workforce Development

Beginner Level Content , Delivering Training , Engagement , Training and Development - General

When comparing two star employees up for the same promotion, it's commonly assumed that the lower-ranked one might have more intrinsic incentive to take down the higher-ranked one. Actually, the opposite is true, according to a recent study conducted by Robert Lount, an... More »

Learning & Development

Human Performance Improvement , Students , Training and Development - General

As video cameras become more affordable and easier to use, more trainers are looking to add video production skills to their professional toolkits. They are focusing on producing what I call didactic video - that is, video content designed to help people learn. Many tra... More »

Learning Technologies

Delivering Training , Designing Learning , Training and Development - General