Leaders at a large hospital learn that they may be responsible for organizational conflict following widespread company changes. More »

Human Capital , Learning & Development , Workforce Development

Change Management , Leadership Development , Management Development , Managing Organizational Knowledge , Skills Gap

Web 2.0 and social networking tools are playing a growing role in informal learning inside organizations. But there's an odd catch. They work best when employees trust the tools and use them, which is closely related to how much control employees are given and how littl... More »

Learning Technologies

Designing Learning , E-Learning , Human Performance Improvement , Social Learning

Facing high-risk and turbulent external environments, leaders at all levels make decisions paramount to long-term organizational success, particularly in the U.S. Army. Recently, frequent deployments and decreased opportunities for institutional learning have placed a p... More »

Learning & Development , Workforce Development

Designing Learning , Human Performance Improvement , Leadership Development , Management Development

First identified by Don Kirkpatrick in his seminal works on training evaluation, Level 1 evaluation helps an organization to assess participants' reactions to a learning event, facilitator, setting, materials, and learning activities. Like a canary in the proverbial coa... More »

Learning & Development

Assessment , Measuring and Evaluating , Training and Development - General

Despite the explosive growth of sites such as Twitter, Facebook, and YouTube, many companies have put their guards up instead of their firewalls down when it comes to employees' usage of social networking sites. And many workers agree with them, at least in theory. Seve... More »

Learning Technologies

Managing Organizational Knowledge , Social Learning , Training and Development - General