Personal credibility (PC) is hot. Even if the words aren't used, the concept is constantly making headlines. Next time you watch or listen to a news broadcast, pay attention to how many of the topics center on one key theme: how some person or some organization has lost... More »

Career Development

Assessment , Career Development , Human Performance Improvement , Leadership Development , Measuring and Evaluating

In early 2006, IBM senior executives made a commitment to hire additional sales professionals around the world to fuel company growth. The company's sales learning team was charged with redesigning the Global Sales School (GSS) - the foundational sales training program ... More »

Learning & Development , Learning Technologies , Sales Enablement

Business Impact , Curriculum Alignment , Designing Learning , Human Performance Improvement , Measuring and Evaluating , Selling Skills