It Starts at the Top

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A grocery store chain realizes the beneficial impact of performance measurements on retention. More »

Training With the Punches

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A food service and transportation company is forced to revamp a training initiative when the declining economy deals an unexpected blow. More »

Interview: Necessary Measures

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Juana Llorens

Give us a quick snapshot of your professional background. Currently I'm an instructional designer at Windwalker Corporation in McLean, Virginia, working on a team of five other instructional designers on government projects. We collaborate with a development team on too... More »

Road Warrior

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Paula Ketter

Before leaving on a road trip or planning a vacation, most people plan the route they'll take, the places they'll visit, and the hotels they'll stay in along the way. Having a plan eases stress and makes the journey more enjoyable. According to three leadership gurus, e... More »

New World Skills

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Paula Ketter

These global leaders must learn to be flexible in creating, accepting, and adapting to change; coping with the speed of international events and crises, including the speed of technology; and adapting to unique situations. They must have dynamic people skills, excellent... More »