Learning Is a Powerful Tool

Pat Galagan

Caterpillar uses learning to drive employee engagement, talent management, and succession planning. More »

Bob Pike

An interview with Bob Pike, Founder, Chairman, and CEO of the Bob Pike Group; and Founder and CEO of Creative Training Techniques International, Inc. Tucson, Arizona More »

Credibility Can Make or Break Your Career: If You Lose it, it can be Difficult to Get Back

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We earn credibility when we're able to perform tasks that require a high level of expertise with little supervision or guidance. When we do well, we're given additional tasks and responsibilities, and expectations increase. Three perspectives There are three ways to loo... More »

Retention Buzz: Training and Development Plays a Significant Role

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Several recent studies demonstrate that a majority of North American employers plan to increase their investments in training and development in 2008, citing employee attraction and retention as key factors rather than just the cost of doing business. Other studies show... More »

Measuring Up: Making a Case for the Value of Training

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Meryl Natchez

Framing results solely based on Donald Kirkpatrick's four levels of measurement doesn't clarify the business value of training. For example, if measurement for a course on diversity calls for 2,000 managers to successfully complete a one-day course, then upper managemen... More »