October 01, 2011 - by Jennifer J. Salopek
Many of TELUS's initiatives rely on a leadership framework that is clear, succinct, and tailored to a work environment of virtual teams that are managed at a distance and assessed on outcomes rather than tasks. In 2009, T+D reported that TELUS is frequently in search of... More »
October 01, 2011 - by Paul Harris
Customer service and community support go hand in hand at this large Texas hospital. Learning is a principal ingredient of both. University Health System is a large institution that includes a single inpatient hospital and 17 ambulatory care facilities scattered through... More »
Learning is understandably a high priority for this leading company in the knowledge-based services industry. You could consider it the key to growth, retention, and prosperity. Like many technology service companies emerging from the recession, Bangalore, India-based W... More »
A strong culture of continuous learning encourages employees to be proactive partners in their growth and development. Much has changed at Summit Credit Union in the past three years. A merger in the fall of 2008 nearly doubled the organizations size, necessitating the ... More »
Downsizing requirements and the ever-changing needs of the fleet are placing severe demands on the U.S. Navy's Education and Training Command. Through it all, the command is maintaining a steady course. Its a familiar story: Performance-driven organization must maintain... More »
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