Conflict Management: Lessons From the Second Grade

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Bonnie Hagemann

An 8-year-old’s conflict management toolbox proves that managing conflict is not as sophisticated as you might think. More »

How to Effectively Evaluate E-Learning

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Steve Yacovelli

Being able to ascertain the quality of a learning module helps to ensure the highest return-on-investment and perpetuates a positive perception of the value of online learning. More »