Poised for Discovery

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David Milliken

While much of the nation has been fighting to survive the recession, Booz Allen, a strategy and technology consulting firm, has faced a different challenge: unprecedented growth. With an increased focus on business delivery and utilization, new hires need to be equipped... More »

Hello, Is Anybody Out There? Six Steps to High-Impact V-Meetings

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Darleen DeRosa

We frequently hear about marathon virtual meetings or v-meetings, some of which last a full day, that quickly lose focus and end up being a waste of everyone's time. Unfortunately, many leaders have never been trained on best practices for v-meeting management. Given th... More »

Moving From Evidence to Proof: New Directions for the Way We Think About Metrics

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Jack J. Phillips

A group of client relationship managers participate in a formal learning program to implement new selling skills. Six months after the program, sales improve, and the learning team presents the results to the vice president of sales. The senior executive responds, "An i... More »