Crisis Management

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Paul Harris

The public buses on the city streets and back roads of Pierce County, Washington, provide breathtaking views of sweeping shorelines and majestic mountains. While savoring those sights from a comfortable window seat, one would scarcely know that the public agency that op... More »

Keeping Knowledge Safe and Sound

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Jennifer J. Salopek

Using innovative knowledge-transfer strategies, the company is well-prepared for future challenges. As a nuclear weapons management site, the Pantex plant in Amarillo, Texas, has been relatively unaffected by the global economic downturn. After all, "You can't just walk... More »

Learning, at Your Service

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Paul Harris

Kelly Services was established in 1946 by William Russell Kelly, founder of the temporary staffing industry. Since then, the company has evolved from the widely recognized "Kelly Girl" brand to become a global leader in workforce solutions. Today, Kelly provides an arra... More »

Thriving Through Change,Cultivating Growth

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Jennifer J. Salopek

In 2009, Farmers Insurance Group of Companies acquired AIG's Personal Auto Group, which included 21st Century Insurance Company. This acquisition expanded Farmers's reach into the auto insurance marketplace. Farmers customers can now choose between working directly with... More »

From Learning Department to Learning Partner

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Jennifer J. Salopek

Some people say that history is doomed to repeat itself; others, that we can learn from our mistakes. In the case of Yapi ve Kredi Bank, headquartered in Istanbul, Turkey, both sayings are true. And these lessons have helped the bank to thrive during a period of vast ch... More »