December 23, 2009 - by Benjamin Ruark
We watch how exemplary subject matter experts (SMEs) use gap analysis to do their work better than their average counterparts, to capture in a training curriculum the crme de la crme of how-to. But today's knowledge workers are required to demonstrate higher-order cogni... More »
November 23, 2009 - by ASTD Staff
The following story was described by Sylvia Lafair, president of CEO Inc., and author of Don't Bring It to Work. More »
November 23, 2009 - by M.J. Hall
Every day we see articles on building organizational capability. There are also many questions about how to determine learning's value in an organization. Much of this discussion focuses around return-on-investment (ROI), effectiveness, and efficiency - essentially the ... More »
October 23, 2009 - by Harvey Deutschendorf
Traditionally, the office is seen as a place where employees leave their emotions at the door. While it is now accepted that our emotions are part of who we are and that we cannot think or act without them, many organizations still expect employees to ignore their emoti... More »
October 16, 2009 - by ASTD Staff
When Randi Nichols joined Fallon Clinic as chief human resources officer in 2004, she identified several opportunities to enhance functions within HR. One of these functions was in the area of training. Training as it existed at the clinic was expensive, ineffective, an... More »
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