Learning professionals play a critical role in organizational change, but are not yet considered highly effective at providing change training.
Ours is a world of constant change. Yet we don't handle it well. As individuals, employees, managers, and executives, we resist change, deny it, ignore it, struggle with it, resign ourselves to it, and try to recover from it before the next transformation arrives on our doorstep.
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Change Agents: The Role of Organizational Learning in Change Management