Nine Moments of Learning

Design training programs to sync with learners' needs at each stage of the learning cycle.

The neuroscience of learning and our own anecdotal evidence is showing us that a training-as-an-event model is letting our organizations down and leaving our learners scratching their heads. To embrace all that learners need to support their performance on the job, nine distinct moments of learning need to be addressed.

What it is

Organizational learning expert Conrad Gottfredson outlines five moments