Getting Sophisticated About Emotional Intelligence

Internationally known author and psychologist Daniel Goleman discusses why emotional intelligence matters in business and how it is changing talent management.

Before you ever heard the term "emotional intelligence," you probably knew instinctively what it was—and who had it. Now, we not only can have smart conversations about what it is, but also know how to cultivate and even measure it. This is largely thanks to Daniel Goleman, whose book Emotional Intelligence brought the co