What is noteworthy among the 2013 BEST winners is that training and development initiatives clearly focus on the line of sight from customer needs and expectations to business strategy and business goals. Regardless of industry or workforce size, these BEST winners exemplify how learning can be a strategic partner that drives performance and profitability. From fast food to financial services and from hospitality to healthcare, the 28 companies that earned the 2013 ASTD BEST Award have a cultur
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