Flexible Learning

One health insurance company develops executive training ideal for its busy leaders.

The following story was shared by Mary Burfeind, vice president of human resources, who is responsible for talent development and enterprise learning at Health Care Service Corporation (HCSC).

Client

Senior executives at HCSC

Opportunity

Previously, HCSC did not offer many formal learning opportunities to senior executives because of the executives' dispersed locations and busy schedules. However, HCSC'