Our Inexpert Judgment of Expertise

The saying "it isn't so much what you say but how you say it" may be truer than you think when it comes to being perceived as a person with expertise.

A recently published study designed to measure expertise, found that subjective factors play a large role in the degree to which individuals are perceived to be experts in a given domain. The study, authored by Marie-Line Germain and Manuel Tejeda, appears in the Summer 2012 issue of the HRD Quarterly.

The generalized measure of exp