Learn to Get What You Want

Each of us has a negotiating style. Is yours working for you? Use these tips to make the most of your style and get what you deserve.

An HR manager complained that, despite a 50 percent turnover record, her boss was unwilling to invest in orientation training to help her new hires fast-track their learning and comfort on the manufacturing floor. She was frustrated with his shortsightedness and poor leadership. Rather than respond with the sympathetic ear she was looking for, I said, “You n