The following story was told by Mary Beauregard, intercultural consultant for Global LT.
Client: A large Japanese auto manufacturer with more than 10,000 employees and several locations in the United States.
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Problem: The highly multicultural workforce composed of U.S., Japanese, and Mexican nationals was divided by miscommunication and distrust.
Diagnosis: Employees were concerned about job security and lacked understanding and respect for the differences that other cultures brought to the organ