September 2010
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TD Magazine

Trainers As Mediators: Facilitating Team Collaboration

DK
Monday, September 20, 2010

Trainers have a perspective in the workplace that very few professionals do: They are aware of team dynamics when they work with various groups. While conducting seminars, training professionals directly observe how work groups function.

Because trainers work across organizations, they also see how much better organizations could perform if they avoided destructive conflict. As a trainer, at times I have had to facilitate conflict-resolving sessions within a seminar.

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