The following story was told by Mary Ellen Gornick, senior vice president at Workplace Options, a global provider of employee assistance programs and work-life solutions.
Client: A healthcare company located in the Midwestern United States with approximately 11,000 to 12,000 employees.
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Problem: Approximately 20 percent of the workforce was of retirement age. The organization had spent the previous three to five years planning for succession and knowledge transfer and grooming new leaders. Baby
