"OK, let's get training involved and see how fast they can roll this out." These are the words from senior managers that (should) send chills through even the most responsive training departments.
Trainers are usually the last to know of impending change because most of the time, only when senior leaders have made all the decisions do they turn to the training department and ask for training, usually within an unreasonable timeframe. Time after time, senior leaders launch initiati
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