This book is the first I have read that examines all aspects of "the 2020 workplace," from strategies to attract, develop, and engage top talent, to the trends and technology that are changing the workplace, workforce, and the world of work as we know it.

This book is the first I have read that examines all aspects of "the 2020 workplace," from strategies to attract, develop, and engage top talent, to the trends and technology that are changing the workplace, workforce, and the world of work as we know it.

Research from two global studies backs up the authors' glimpses into the changes that are on the horizon. Case studies that include personal interviews about innovative practices for managing talent and real examples for how companies are using social media to find and keep high-performing talent are sprinkled in with practical tips and advice on how to prepare for 2020 organizationally.

The section on predictions for workplace trends that will occur by 2020 - people being hired and promoted based on reputation capital, and the mobile phone as office, classroom, your concierge - offers critical information about to prepare now for a workplace that will be fluid, diverse in age and ethnicity, flexible, collaborative, mobile, global, and hyperconnected.

Written by an internationally recognized thought leader and author in enterprise learning (Meister) and a former chief learning officer and chief talent officer (Willyerd), this book includes key information that all learning professionals need to create a successful talent management strategy and leverage the benefits of social media in the workplace. The key message from the authors is that "a forward thinking mindset is a mandate for business executives, and too little is done to ground the discussion of the future in the needs and requirements of today."

The final section of the book champions the value of HR and learning and the role that it plays in transforming your culture to fit into a 2020 workplace. The authors offer 10 initiatives that HR and learning can spearhead, including adopting a global mindset, championing openness and transparency, emphasizing learning agility, and creating an inclusive culture.

I give this book, which includes charts, graphs, and a glossary of social media terms and Web 2.0 resources, four lattes for its comprehensive and forward-thinking vision of the 2020 workplace.