At a recent meeting, the director of training operations at a global biopharmaceutical company was asked a fairly simple and straightforward question: "What keeps you awake at night?"
After thinking about it for a moment, she said, "Well, my group is developing more than 50 new courses this year, and I'm not too worried about those. My problem is that we now have more than 400 courses in our LMS and, because of application upgrades, organizational changes, and general changes
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