In every walk of life, ordinary people have turned into extraordinary performers. Consider Frances Hesselbein. A stay-at-home mom, she reluctantly accepted a series of leadership positions, and eventually became acclaimed director of the Girl Scouts. Silvia Lagnado, a soft spoken middle manager, transformed her company (Unilever), her industry, and her career with a simple, yet groundbreaking idea - the Dove Campaign for Real Beauty. Brad Margus, a small-town shrimp farmer facing a family medica
