Training With the Punches

The following story was described by George Piskurich, a Texas-based consultant.

Client: A service, manufacturing, and transportation provider in the foods industry.

Problem: The company's training contingent was preparing to implement a four-and-a-half day supervisory skills classroom training for its frontline supervisors at eight office locations, twice monthly, when the training staff was abruptly cut in half.

Cause: After months spent developing the supervisory skills training initiati