And what's the cost? As trust goes down, speed goes down, and cost goes up. Efforts to "spin" or position to restore trust only make the problem worse. Sooner or later, people come to the realization that they can't talk themselves out of problems they've behaved themse... More »

Career Development , Human Capital , Learning & Development , Senior Leaders & Executives

Business Impact , Career Development , Competencies , Leadership Development , Training and Development - General

Emotional intelligence (EI) has generated a great deal of attention in recent years. Many researchers and practitioners feel that EI supersedes other forms of intelligence in determining success or failure in jobs requiring high levels of interaction with others (manage... More »

Career Development , Human Capital , Learning & Development

Assessment , Business Impact , Career Development , Coaching and Mentoring , Competencies , Engagement , Measuring and Evaluating , Simulations and Serious Games , Social Learning , Training and Development - General , Trends

The other day I was talking to a well-known, award-winning CLO, who said he absolutely refuses to get involved with any of the new social media. Facebook? LinkedIn? Twitter? Nope, he wants nothing to do with any of it. His excuse? No time for it. He's got more important... More »

Human Capital , Learning Technologies

Delivering Training , Designing Learning , E-Learning , Engagement , Informal Learning , Innovation , Managing the Learning Function , Social Learning , Training and Development - General , Trends

How much economic value does your HRD function generate for your organization? If you do not know the answer, here's help to determine whether you are a cost center or an economic value add (EVA), as well as what you can do to increase your strategic value to your organ... More »

Senior Leaders & Executives

Business Impact , Managing the Learning Function , Measuring and Evaluating , Training and Development - General