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Keys to a Learning Partnership

Phaedra Brotherton

A review of The Mentors Guide: Facilitating Effective Learning Relationships (Second Edition) By Lois J. Zachary More »

Career and Technical Education: Retraining Americas Workforce

As policymakers struggle with appropriate solutions to high unemployment rates, the focus often turns to the strong need for more efficient and effective worker retraining programs. More »

Instilling Competencies From Top to Bottom

Premium Content

Customer service and community support go hand in hand at this large Texas hospital. Learning is a principal ingredient of both. University Health System is a large institution that includes a single inpatient hospital and 17 ambulatory care facilities scattered through... More »

Keeping Learning Well-Oiled

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Jiffy Lube University offers 10 certifications including training courses on customer service, management, technical procedures, and service standards to prepare 21,000 employees to serve 22 million customers each year. Most car owners know to have the oil in their cars... More »

Learning Adds Up To Revenue Growth

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Driven by the employment motto, "From campus to partner," employee learning and development at Grant Thornton is guided by a stair-step framework that includes all online and in-person offerings. The senior managers, all CPAs, work at Chicago-based Grant Thornton LLP, a... More »

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