Please wait a few seconds while your cart is being loaded.

Login to see membership pricing and/or to see items you may have added using another computer or device

Please Wait...

To view or add items to your Wish List, please log in.

Not yet an ASTD registered user? Click here to register.
Already registered? Click here to log in.

Learning Adds Up To Revenue Growth

Premium Content
Jennifer J. Salopek

Driven by the employment motto, "From campus to partner," employee learning and development at Grant Thornton is guided by a stair-step framework that includes all online and in-person offerings. The senior managers, all CPAs, work at Chicago-based Grant Thornton LLP, a... More »

Learning You Can Bank On

Premium Content
Rellis

Singapores United Overseas Bank Limited focuses relentlessly on talent development in good times and bad. Perhaps thats why the bank stands out from the pack in a competitive financial field. One of the principal pillars of the burgeoning Asia-Pacific region is its robu... More »

Keeping Learning Well-Oiled

Premium Content
Jennifer J. Salopek

Jiffy Lube University offers 10 certifications including training courses on customer service, management, technical procedures, and service standards to prepare 21,000 employees to serve 22 million customers each year. Most car owners know to have the oil in their cars... More »

Instilling Competencies From Top to Bottom

Premium Content
Paul Harris

Customer service and community support go hand in hand at this large Texas hospital. Learning is a principal ingredient of both. University Health System is a large institution that includes a single inpatient hospital and 17 ambulatory care facilities scattered through... More »

Getting Social to Create Transparency

Premium Content
Jennifer J. Salopek

Many of TELUS's initiatives rely on a leadership framework that is clear, succinct, and tailored to a work environment of virtual teams that are managed at a distance and assessed on outcomes rather than tasks. In 2009, T+D reported that TELUS is frequently in search of... More »