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Creating ROE: The End Is the Beginning

Premium Content
James Kirkpatrick

An effective way to show the value of a training initiative is through return on expectations (ROE). When done properly, it cannot fail. Nearly every goal-setting philosophy begins with a clear vision of the desired end result. While this principle is quite simple and e... More »

An Insiders View to Meeting the Challenges of Blended Learning Solutions

Premium Content

There is no shortage of reasons to adopt blended learning, but anyone who has tried something new knows that the unexpected can happen despite even the most thorough planning and preparation. When it comes to blended learning, there is so much available an... More »

Leading in the Heat of Conflict

Premium Content

Leaders need to learn during conflict and encourage opposition based on fact and analysis. The ones who do will be successful leaders. "Howard, I think you need to leave." Starbucks CEO Howard Schultz was working with a small team to plan a shareholders meeting in New Y... More »

Mobile Learning Made Easy

Premium Content

Recent research reveals the benefits and challenges of mobile learning. Since increasingly more staff are using smartphones and tabletstheir own or ones supplied by their employerits no surprise that theres a growing desire for training to be delivered via... More »

The Amazing Era of Self-Service Learning

Premium Content
Pat McLagan

The learning professional's role in self-service learning is to help learners make learning more effective, efficient, productive, innovative, and fun. This is the era of self-service. We pump our own gas, file our own taxes online, tally and bag our own g... More »