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Advancing the Shared Services Journey through Training

Premium Content
Marjorie Derven

Shared services, an organizational structure that consolidates delivery of one or more support functions, is designed to achieve cost reductions, economies of scale, and improved service. At many large, multilocation, and global organizations, shared services is showing... More »

Employees Skeptical of Change Efforts Look to Influential Peers

Premium Content
Phaedra Brotherton

Senior leaders worldwide aren't getting the employee support they need for change initiatives. Employees in the United States and abroad are skeptical of corporate change efforts and are reluctant to give senior leaders buy-in, according to a recent survey on global cha... More »

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