What is emerging in 2011 is the need for new metrics—those methods that measure quality of employee performance, or the intangibles that go along with leadership, communication, and teamwork. The new workplace is all about getting the most out of your employees, t... More »

Human Capital

Business Impact , Human Performance Improvement , Measuring and Evaluating

We spent a good portion of 2010 examining how workplace learning fits into the Web 2.0 phenomenon, and those learning professionals who hadn't ventured into this arena began dabbling in social media tools to find new ways to deliver learning and development solutions. More »

Learning & Development , Learning Technologies

Business Impact , Delivering Training , Economy , Managing the Learning Function , Measuring and Evaluating , Training and Development - General