September 20, 2011 - by Stephen Covey
And what's the cost? As trust goes down, speed goes down, and cost goes up. Efforts to "spin" or position to restore trust only make the problem worse. Sooner or later, people come to the realization that they can't talk themselves out of problems they've behaved themse... More »
September 19, 2011 - by Golnaz Sadri
Emotional intelligence (EI) has generated a great deal of attention in recent years. Many researchers and practitioners feel that EI supersedes other forms of intelligence in determining success or failure in jobs requiring high levels of interaction with others (manage... More »
August 19, 2011 - by Ann Pace
On June 8, President Obama visited Northern Virginia Community College in Alexandria, Virginia, to announce a major expansion of Skills for America's Future, an initiative that focuses on training and developing the skills of America's workforce through the collaborativ... More »
July 19, 2011 - by ASTD Staff
A young salesforce gets trained—Vegas style. More »
July 19, 2011 - by ASTD Staff, Pat Galagan
Blame it on the balanced scorecard. Though not the first to devise a business scorecard, Robert S. Kaplan and David P. Norton set off a flurry of interest in people-related metrics with the publication of their 1996 book The Balanced Scorecard: Translating Strategy Into... More »
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