Success at SunTrust Begins and Ends With Talent

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Mary F. Slaughter

Through SunTrusts mission, "Helping people and institutions prosper," the bank's new strategic initiatives focus on becoming a trusted advisor to clientsa relationship that has never been more necessary and more difficult to achieve. Mary Slaughter CLO and SVP of Talent... More »

How Can Workplace Learning and Performance Professionals Instill Trust in an Organization’s Leaders?

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Stephen Covey

And what's the cost? As trust goes down, speed goes down, and cost goes up. Efforts to "spin" or position to restore trust only make the problem worse. Sooner or later, people come to the realization that they can't talk themselves out of problems they've behaved themse... More »

Emotional Intelligence: Can It Be Taught?

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Golnaz Sadri

Emotional intelligence (EI) has generated a great deal of attention in recent years. Many researchers and practitioners feel that EI supersedes other forms of intelligence in determining success or failure in jobs requiring high levels of interaction with others (manage... More »

Employee Resource Groups Still Going Strong

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Phaedra Brotherton

Although employee resource groups (ERGs) may have originally formed to provide support and community for employees from minority or other special interest groups, today many are just as focused on helping the company advance the business, according to "ERGs Come of Age,... More »