As I peruse the 2010 first quarter results for companies such as PC Connection and O'Reilly Automotive, one major trend emerges. Both companies have a solid quarter because of their strong sales performance. The companies grew sales and earnings and improved operating m... More »

Sales Enablement

Beginner Level Content , Business Impact , Selling Skills , Trends

"What have you done for me lately?" That question is running through the minds of the sales executives, sales managers, and sellers you work with on a daily basis. If you're a sales trainer who answers this question with the number of programs you facilitated or the res... More »

Learning & Development , Sales Enablement

Competencies , Human Performance Improvement , Selling Skills , Skills Gap