Please wait a few seconds while your cart is being loaded.

Login to see membership pricing and/or to see items you may have added using another computer or device

Please Wait...

To view or add items to your Wish List, please log in.

Not yet an ASTD registered user? Click here to register.
Already registered? Click here to log in.

Transforming Informal Learning Into a Competitive Advantage

Premium Content
Julie Norquist Roy

For U.S. businesses, maintaining a competitive edge (or even just staying in business at all) is as complex as the rush of economic news stories bombarding us each day. Faced with keeping up with shorter information and product cycles, businesses require more effective,... More »

Virtual Instructor-Led Training: Powerful, not PowerPoint

Premium Content
Sue Hall, EdD

Autodesk has dozens of deeply technical computer-aided design (CAD) products that are sold by partners who are trained on selling the software and supporting end-users. Until a year ago, Autodesk held two annual instructor-led training (ILT) events for partners in the U... More »

Sales Performance

Premium Content
Paula Ketter

As I peruse the 2010 first quarter results for companies such as PC Connection and O'Reilly Automotive, one major trend emerges. Both companies have a solid quarter because of their strong sales performance. The companies grew sales and earnings and improved operating m... More »

Superior Customer Service Boosts Market Performance

Premium Content
Aparna Nancherla

Great customer service is an ideal that is so frequently bandied about in companies that it should go without saying, right? The truth is that the time and energy that companies invest in this area is often what separates the high performers from the low performers. Sev... More »

Making the Shift: 5 Steps to Becoming a Sales Performance Improvement Specialist

Premium Content
ASTD Staff

"What have you done for me lately?" That question is running through the minds of the sales executives, sales managers, and sellers you work with on a daily basis. If you're a sales trainer who answers this question with the number of programs you facilitated or the res... More »