Trainers As Mediators: Facilitating Team Collaboration

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Diane Katz

Trainers have a perspective in the workplace that very few professionals do: They are aware of team dynamics when they work with various groups. While conducting seminars, training professionals directly observe how work groups function. Because trainers work across org... More »

Coloring the Ideal Business Transformation Solution

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Frank Slezak

Crayola, a Hallmark-owned company with headquarters in Easton, Pennsylvania, realized in 2004 that it needed to replace its aging legacy software systems. Its strategy was to implement an enterprise system that would be the single source of their manufacturing, inventor... More »