"A community first, and a company second" - an interesting choice of words to describe a $6 billion Fortune 400 organization with 35,000 teammates (employees) across the United States, but an even more interesting choice of words 10 years ago when that same organization... More »

Learning & Development

Business Impact , Delivering Training , Designing Learning , Human Performance Improvement , Leadership Development , Measuring and Evaluating

An interview with Jack J. Phillips, Chairman, ROI Institute More »

Learning & Development

Business Impact , Curriculum Alignment , Economy , Measuring and Evaluating , Training and Development - General

2009 is one year that none of us will ever forget. We all had to shrink to squeeze through the eye of the storm, and we had to learn how to compete in a completely new game. Our competitors, we found, are no longer in our neighborhoods or on the other side of town. They... More »

Career Development , Human Capital , Senior Leaders & Executives , Workforce Development

Advanced Level Content , Business Impact , Career Planning , Human Performance Improvement , Integrated Talent Management , Leadership Development , Management Development , Measuring and Evaluating , Trends

When Asha saw Mike's name appear on her phone screen, she took a deep breath before answering. She knew the questions that would be asked, and she was clearly uncomfortable about verbalizing the answers. Making sure that the roof doesn't leak on your next e-learning pro... More »

Learning & Development , Learning Technologies , Sales Enablement

Business Impact , Curriculum Alignment , Delivering Training , Designing Learning , E-Learning , Innovation , Measuring and Evaluating , Selling Skills , Skills Gap , Training and Development - General

In the early 1990s, I worked in the "educational services" department of a very large computer company. We delivered a lot of training to both customers and employees. At the end of each quarter, we would gather for a pep rally, at which time our vice president would di... More »

Human Capital , Learning & Development , Senior Leaders & Executives , Workforce Development

Assessment , Business Impact , Career Planning , Curriculum Alignment , Integrated Talent Management , Managing the Learning Function , Measuring and Evaluating , Skills Gap