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There Is No "I" in Team...But There Might Be an ESFJ

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A human resources team learns how to meld its members' personalities to achieve optimum communication and group performance. More »

Business Education Under the Microscope: Applying Six Sigma to Workplace Training

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In 2008, the United States spent an estimated $134 billion on employee training. Employers train employees for improving job skills, career advancement, industry certifications, and the quality of life of their employees, among other reasons. Employers presume a return ... More »

Culture Vulture

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When I was in my early 20s, I landed what everyone - including me - thought was a dream job: prestigious organization, upmarket central London location, and a great salary. Yet I hated every minute of it. I didn't connect with the mission of the organization or my colle... More »

The Power of a Naked Consultant

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When it comes to providing service, especially in the world of consulting and workplace training, there is one quality that I believe is more powerful than any other for enabling us to transform the lives of the people we serve. It's not something you'll find on a list ... More »

Coloring the Ideal Business Transformation Solution

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Crayola, a Hallmark-owned company with headquarters in Easton, Pennsylvania, realized in 2004 that it needed to replace its aging legacy software systems. Its strategy was to implement an enterprise system that would be the single source of their manufacturing, inventor... More »

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