November 15, 2010 - by Steve Priest
"A community first, and a company second" - an interesting choice of words to describe a $6 billion Fortune 400 organization with 35,000 teammates (employees) across the United States, but an even more interesting choice of words 10 years ago when that same organization... More »
May 14, 2010 - by Robert Cooperman
Training professionals, particularly those employed in training units of larger organizations, are subject to the customer service philosophies and practices of their organization as well as the industry the organization works within. This is inherently good; a customer... More »
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