A Community First

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Steve Priest

"A community first, and a company second" - an interesting choice of words to describe a $6 billion Fortune 400 organization with 35,000 teammates (employees) across the United States, but an even more interesting choice of words 10 years ago when that same organization... More »

Respect for the BEST

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Paula Ketter

There is something unique about watching Emmy award nominees walk the red carpet. There is an aura of excitement and anticipation as the award nominees, some of whom have won before and many of whom are first-timers, soak up everything the night has to offer. But when i... More »

The Rise of Social Media

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Laleh Patel

It is virtually impossible to ignore the potential of social media for any business operation. The main reason for the excitement is the fact that social media is engulfing the population at phenomenal rates. While it took radio and television 38 years and 13 years, res... More »

Seven Cures to Skipping the Needs Assessment

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Natalia Muller

When Asha saw Mike's name appear on her phone screen, she took a deep breath before answering. She knew the questions that would be asked, and she was clearly uncomfortable about verbalizing the answers. Making sure that the roof doesn't leak on your next e-learning pro... More »

A Leadership Skills Gap?

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Dean Smith

As leaders struggle to ensure the long-term viability of their organizations in a volatile economy, a recent study from the Center for Creative Leadership (CCL) reports that a glaring gap exists between the leadership skills organizations have now and the ones they will... More »