For U.S. businesses, maintaining a competitive edge (or even just staying in business at all) is as complex as the rush of economic news stories bombarding us each day. Faced with keeping up with shorter information and product cycles, businesses require more effective,... More »

Learning & Development , Learning Technologies , Sales Enablement

Business Impact , Delivering Training , Informal Learning , Social Learning

Training professionals, particularly those employed in training units of larger organizations, are subject to the customer service philosophies and practices of their organization as well as the industry the organization works within. This is inherently good; a customer... More »

Learning & Development , Sales Enablement

Business Impact , Curriculum Alignment , Designing Learning , Human Performance Improvement , Training and Development - General

When Asha saw Mike's name appear on her phone screen, she took a deep breath before answering. She knew the questions that would be asked, and she was clearly uncomfortable about verbalizing the answers. Making sure that the roof doesn't leak on your next e-learning pro... More »

Learning & Development , Learning Technologies , Sales Enablement

Business Impact , Curriculum Alignment , Delivering Training , Designing Learning , E-Learning , Innovation , Measuring and Evaluating , Selling Skills , Skills Gap , Training and Development - General