October 15, 2010 - by Paul Harris
Kelly Services was established in 1946 by William Russell Kelly, founder of the temporary staffing industry. Since then, the company has evolved from the widely recognized "Kelly Girl" brand to become a global leader in workforce solutions. Today, Kelly provides an arra... More »
To fully appreciate how one company can dedicate its learning function entirely to the service of its business agenda, look no further than InterContinental Hotels Group. The Atlanta-based company reports that every single learning initiative is specifically designed to... More »
September 20, 2010 - by Pat Galagan
As the incoming tide of informal learning advances on the tiny beach blanket of formal learning and seems likely to engulf it, learning professionals are raising many questions, including the most basic: what is informal learning anyway, and how does it fit into a big p... More »
May 14, 2010 - by Robert Cooperman
Training professionals, particularly those employed in training units of larger organizations, are subject to the customer service philosophies and practices of their organization as well as the industry the organization works within. This is inherently good; a customer... More »
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