Letting Go

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Pat Galagan

Web 2.0 and social networking tools are playing a growing role in informal learning inside organizations. But there's an odd catch. They work best when employees trust the tools and use them, which is closely related to how much control employees are given and how littl... More »

Social Networking’s Net Worth

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Aparna Nancherla

Despite the explosive growth of sites such as Twitter, Facebook, and YouTube, many companies have put their guards up instead of their firewalls down when it comes to employees' usage of social networking sites. And many workers agree with them, at least in theory. Seve... More »