Close Encounters: Using Scenario Training to Handle Difficult Employees

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Larry Kurtz

One of the biggest challenges faced by both new and experienced trainers is ensuring that employees apply the skills they learn to their jobs. Post-tests measure learners' understanding of the content of a specific training program but do not address their potential rel... More »

Proving the Value of Learning

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Paula Ketter

Training is an investment. If your organization is investing money in workplace training, then training and development should be treated like any other investment - goals need to be aligned with business strategies, and accountability needs to be measured. The recessio... More »

Discover Your Ideal Job

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Peter Sherer

When you have a job you love, you are most likely a consistent, cheerful, and outstanding performer. Everyone around you thinks you are a genius, but you are just doing what you love and do best. Financial security is not a major issue. But what if your profession faces... More »

Energizing Employee Engagement at PECO

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Susanne DEustachio

While many may think the utility industry is protected from economic turbulence, it, too, is affected by issues surrounding the economy. Customers' ability to pay their utility bills and fluctuating gas prices are among the factors that affect a utility's financial stan... More »

So You Want to Have a Rock Star Organization?

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Dan Lipson

I recently watched an Intel ad featuring one of the company's "rock stars" - the employee who invented the USB. He was cheered by his co-workers as he walked through the office. It was a very poignant picture for me since I'm in the business of making rock stars. How do... More »