August 23, 2009 - by Larry Kurtz, Rita Kucsan
One of the biggest challenges faced by both new and experienced trainers is ensuring that employees apply the skills they learn to their jobs. Post-tests measure learners' understanding of the content of a specific training program but do not address their potential rel... More »
August 23, 2009 - by Susanne DEustachio
While many may think the utility industry is protected from economic turbulence, it, too, is affected by issues surrounding the economy. Customers' ability to pay their utility bills and fluctuating gas prices are among the factors that affect a utility's financial stan... More »
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