Outside the Box… for Good

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Paula Ketter

The word "innovation" is surrounded by a great deal of buzz in today's tough economic climate, with many analysts upholding "creative new ideas" as a way to survive and thrive during this recession. But as Michael J. Moscynski, a vice president with Juran Institute, wri... More »

The Manic Middle

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Lou Russell

Thanks to recent downsizing and financial trauma, middle managers find themselves with not just their own job responsibilities but many other employees' job responsibilities as well. Business functions such as training, leadership, and project management have become exp... More »